Aquatics Manager/Director, New Jersey

Aquatics Manager/Director

Do you have a passion and love of water and working with children?

Our client is looking for an Aquatics Director for its location in New Jersey. In this position, you will be responsible for recruiting, training, coaching, developing, and retaining a dynamic swim instructor team.  This will result in the retention, success, and positive customer experience for our students and families in the their Aquatics Program. Maintaining a high level of brand standards across the program is essential for success.

Knowledge, Skills, and Abilities

• Enthusiastic, assertive personality with strong relationship and customer service skills
• Effective and influential leadership in a fun environment built on trust.
• Written and oral communication skills
• Strong aquatics acumen with collaboration skills
• Disciplined to follow and enforce schedules, company policies, and enforce safety procedures based on Franchise expectations.
• Ability to lead, supervise, train and coach associates, including organizing, prioritizing, and scheduling work assignments.
• Critical thinking, problem solving, analysis and strategic planning.
• Able to demonstrate and/or have knowledge of freestyle, backstroke, breaststroke and butterfly swim strokes. 

Roles and Responsibilities

• Reports to and communicates directly with the Franchise Business Owner
• Hire, supervise, support, train, coach, develop and retain a dynamic team of swim instructors.
• Identify areas of opportunity, develop, and execute action plans to address challenges and improve results in customer retention, revenue and expense containment through aquatics employees.
• Conduct training, reviews, recognition, and individual development of aquatics staff
• Manage underperforming aquatics associates utilizing personal improvement plans, coaching and disciplinary tools to improve or terminate unsatisfactory performance with consultation of Franchise Business Owner and Human Resources Manager where applicable. 
• Manage staff schedule of aquatics team including time off requests.
• Conduct classes when needed.
• Communicate with customers and resolve any issues in a timely manner.
• Ensure classes and training adhere to current company brand standards.
• Ensure pool locations have proper inventory of supplies for lessons.
• Ensure that all water and safety standards are maintained at the pools.
• Ensure strong execution of all programs including Barracudas program where applicable.
• Attending appropriate ongoing training locally and with corporate
• Other responsibilities as assigned by the Franchise Business Owner

Qualifications:

• Bachelor’s Degree or relevant experience preferred.
• American Red Cross Lifeguard or equivalent
• CPR/First Aid Instructor Certification preferred.
• Successful completion of aquatics leadership training through British Swim School Corporate

Compensation: $55,000-$60,000