We are conducting a search for a Studio Manager located in Denver. The Studio Manager will be responsible for providing leadership and daily direction to the sales team, front desk staff and instructors in our facilities. This critical position must have a solid understanding of sales and operational excellence. As the lead for the sales function, the Studio Manager must execute a lead generation / marketing strategies plan to increase fitness program sales as well as promote the health and wellness benefits that are associated with a healthy lifestyle. This leader must pose a high caliber approach to staff development.

The position offers a competitive salary of $55K–$70K, a performance bonus of up to $12,000 annually, a comprehensive benefits package, and a relocation allowance.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provides excellent leadership and management to create a positive, successful environment for staff and members.
• Properly manages and exceeds all Peak sales and operational budgets.
• Leads and coordinates initial and ongoing sales drivers (pre-sale events, studio- corp. events, phone calls, text messages, email and other outreach).
• Responsible for overseeing the sales process and systems.
• Manages monitors, coaches, develops and evaluates the performance of all Peak related staff.
• Monitor the hiring, training and scheduling of all Peak staff.
• Responsible for recruiting and onboarding ALL new Peak employees
• Builds and maintains Peak class size through scheduling optimization. As well as Instructor development.
• Develops a high energy culture through contests and incentive based motivation.
• Models all studio activities through self-involvement (leading by example).
• Trains and mentors subordinates for ongoing success and future growth.
• Ensures Peak branding through consistency and continuity in all actions.
• Properly empowers, monitors and evaluates specifically assigned responsibilities of sales team (Program Directors and fitness team) utilizing Head Trainer.
• Responsible for managing disciplinary actions involving all Peak employees.
• Timely response and follow through with all Peak company/owner requests
• Enforces Peak company policies, business practices, systems and processes.
• Ensures that all front desk systems are followed such as proper Member Check- In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning.
• Provides and maintains the highest level of customer service.
• Provides effective decision making regarding customer service issues.
• Plans and promotes special events for the studio on a monthly basis, using Peak tools for effective outreach and community involvement.
• Responsible for ensuring that the facility is clean, maintained and operationally sound.
• Other duties as assigned by manager.

REQUIRED SKILLS & QUALIFICATIONS

• Be promotionally oriented and have the ability to direct sales through company required outreach programs.
• Understanding of all performance metrics (KPI’s), revenue, ordering, inventory, payroll, cost controls and facilities maintenance.
• Must have the ability to multi-task, manage client and staff concerns, and be a self-starter.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.

EDUCATIONAL QUALIFICATIONS

• Associate or bachelor’s degree in business or related field
• Min 2-3 years of previous fitness studio or gym sales experience required
• Min 2-3 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination
• Previous management experience in the health & fitness industry required

If you are interested in this opportunity and want to learn more, please reach out to Dennie Noecker, JLR Associates, via email at dennie@jlrassoc.com or phone at 609-430-8455, or complete the job application form below to submit your resume for consideration.